Legal Policies

Section 01

Legal and Business Identity

Michelle Vaughn Co is the public-facing umbrella brand operated by Busi-neer LLC. Dweewoo is a DBA of Busi-neer LLC. References in these policies to “Michelle Vaughn Co,” “Dweewoo,” “we,” “us,” or “our” mean Busi-neer LLC, as applicable to the offering involved.

Michelle Vaughn Co includes four free publications—The Observation, The Advisory, The Household, and The Foundation—along with the paid memberships Love Notes ❤️ and The Observation Room, a member community, advisory and speaking pathways, educational mortgage and housing content, books and legacy work, The Dylan Foundation pathway, and Dweewoo products.

Section 02

Privacy Policy

Information We Collect

We may collect information that you voluntarily provide when you subscribe, purchase, join a membership or community, complete a survey or form, book or inquire about a service, make a donation, place an order, attend an event, or communicate with us.

This information may include:

• Name and email address
• Phone number, when voluntarily provided
• Billing and shipping information
• Subscription and membership information
• Newsletter preferences
• Survey, inquiry, intake, or preparation-form responses
• Booking and event details
• Community profile information, posts, comments, and messages
• Purchase, order, and donation records
• Customer-service communications
• Other information you choose to provide

Payment providers process payment-card information under their own terms and privacy practices. Michelle Vaughn Co does not intentionally store full payment-card numbers on its website or email platform.

We may also collect technical and usage information, such as IP address, browser and device information, pages viewed, referring pages, approximate location, email engagement, subscription activity, and general analytics information.

How We Use Information

We may use information to:

• Provide websites, newsletters, publications, memberships, community access, products, services, events, and resources
• Process payments, memberships, orders, and donations
• Manage subscriptions and publication preferences
• Fulfill Dweewoo orders
• Respond to inquiries and provide customer support
• Prepare for advisory, speaking, mortgage-related, or other requested interactions
• Send transactional messages, confirmations, service notices, newsletters, and requested marketing communications
• Moderate and operate the member community
• Improve content, offers, websites, and customer experience
• Maintain business, tax, payment, and compliance records
• Prevent fraud, misuse, and security incidents
• Protect legal rights and comply with lawful obligations

Email Communications

Beehiiv is used for website, newsletter, subscription, automation, survey, and community functions. If you subscribe or request communications, you may receive emails from Michelle Vaughn Co. You may unsubscribe from marketing emails using the unsubscribe link in an email or by contacting [email protected] .

Unsubscribing from marketing communications may not stop transactional or service-related messages necessary to administer an active purchase, membership, order, community account, booking, or legal notice.

Cookies, Analytics, and Similar Technologies

The websites and connected services may use cookies, pixels, analytics, and similar technologies to operate the site, remember preferences, understand traffic and engagement, improve the experience, and support communications or marketing. Third-party services may set or read their own technologies under their respective policies.

You can control cookies through your browser and any consent controls made available on the website. Blocking some technologies may affect site functionality.

How Information Is Shared

We do not sell personal information. We may share information with service providers that help us operate the business, such as Beehiiv, Square, Stripe, Printful, scheduling tools, analytics providers, order-fulfillment services, community tools, and customer-support providers. These providers may process information under their own terms and privacy policies.

Information may also be disclosed when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate misuse, enforce agreements, complete a business transaction, or obtain professional advice.

Data Security and Retention

We take reasonable administrative and technical steps to protect information. No website, email system, community, payment platform, or electronic transmission is completely secure, and absolute security cannot be guaranteed.

Information is retained for as long as reasonably necessary to provide offerings, administer accounts and memberships, maintain business and payment records, resolve disputes, enforce agreements, and comply with legal obligations.

Children’s Privacy

The websites and offerings are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we learn that such information was collected, we will take reasonable steps to delete it, subject to legal obligations.

Your Choices and Requests

You may request access to, correction of, or deletion of personal information, subject to identity verification and applicable legal or recordkeeping obligations. Rights vary by location.

Section 03

Terms and Conditions

By using a Michelle Vaughn Co or Dweewoo website, subscribing, joining a membership or community, purchasing a product, submitting a form, registering for an event, booking a service, or otherwise using an offering, you agree to these Terms and Conditions and any additional terms presented at checkout or in a written agreement.

Eligibility

The websites and offerings are intended for people who are at least 18 years old. By using an offering or making a purchase, you confirm that you meet this requirement and can enter into a binding agreement.

Lawful Use

You may use the websites and offerings only for lawful purposes. You may not interfere with their operation, attempt unauthorized access, misuse another person’s account, introduce malicious code, scrape or exploit content without permission, violate another person’s rights, or use an offering in violation of applicable law.

Purchases and Payments

Prices are stated in U.S. dollars unless otherwise disclosed. Payment is due as described at checkout or in a written agreement. Prices, products, availability, and future offers may change, but a change will not retroactively alter a completed purchase except as permitted by the applicable agreement or law.

Payments may be processed by third-party providers. Their terms, privacy practices, dispute procedures, and technical availability may also apply.

Services, Bookings, and Events

Advisory, consulting, speaking, strategy sessions, workshops, private appointments, and other services may be governed by a proposal, checkout page, booking terms, or written agreement. If those terms conflict with this page, the more specific written terms control for that service.

Reserved private-session time requires at least 24 hours’ notice to reschedule. Missed appointments or cancellations with less than 24 hours’ notice may be forfeited unless a written agreement or applicable law requires otherwise.

Payments for masterclasses, workshops, live classes, and events are non-refundable unless Michelle Vaughn Co cancels the offering without providing a rescheduled date, replay, credit, or another reasonable alternative. Speaking deposits, retainers, and booking fees are non-refundable unless a written agreement states otherwise.

Digital Products and Materials

Digital products, downloads, guides, templates, classes, frameworks, recordings, and other resources are licensed for the purchaser’s personal or internal business use unless different written terms are provided. They may not be copied, resold, distributed, published, shared, sublicensed, or used to create competing materials without written permission.

No Guarantees

Testimonials, examples, stories, and prior results describe individual experiences and do not guarantee the same or similar outcome. Results depend on many factors outside our control.

Limitation of Liability

To the fullest extent permitted by applicable law, Busi-neer LLC, Michelle Vaughn Co, Dweewoo, and their owners, personnel, contractors, and service providers are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to use of the websites, newsletters, community, products, memberships, services, events, or materials.

Nothing in these policies excludes rights or remedies that cannot legally be excluded.

Section 04

General Disclaimer

Website, newsletter, publication, community, mortgage, housing, business, strategic, financial, and other content is provided for educational and informational purposes only.

It is not individualized legal, tax, investment, accounting, financial, mortgage, medical, mental-health, or other professional advice.

You are responsible for evaluating information and making decisions appropriate to your circumstances. Consult appropriately qualified professionals when advice specific to your circumstances is needed.

Nothing on the websites or in an email, publication, community discussion, event, resource, or product guarantees savings, approval, income, healing, business growth, financial performance, sales, opportunities, or any other result.

Section 05

Business and Strategic Advisory Disclaimer

Business, leadership, positioning, communication, offer, sales, growth, and strategic content reflects general educational information and Michelle’s perspective and experience. It is not a substitute for legal, tax, accounting, employment, investment, or other regulated professional advice.

Business decisions involve uncertainty and risk. Michelle Vaughn Co does not guarantee revenue, profit, growth, sales, funding, market acceptance, employee performance, speaking outcomes, or other business results.

Reading The Advisory or other content, joining a membership or community, submitting a survey, or attending a public event does not create an advisory-client, fiduciary, attorney-client, employment, partnership, or agency relationship.

A separate service relationship exists only when expressly established through an accepted proposal, booking, checkout, or written agreement.

Section 06

Mortgage, Housing, and Financial Information Disclaimer

Mortgage, housing, homeownership, credit, debt, refinancing, consumer-finance, and money content—including content in The Household—is educational and informational.

It is not individualized mortgage, financial, investment, legal, tax, or accounting advice and is not a commitment to lend, an offer of credit, a loan approval, or a guarantee of particular terms.

Mortgage rates, costs, terms, programs, property requirements, underwriting standards, approval, and borrower eligibility vary by lender, product, location, credit profile, income, assets, property, market conditions, and other factors.

Nothing guarantees mortgage approval, eligibility, savings, refinancing benefit, interest rate, closing timeline, property value, or financial outcome.

Any separately offered mortgage services are distinct from the Michelle Vaughn Co website, publications, paid memberships, and community. Applicable company, licensing, regulatory, and transaction-specific disclosures will be provided in connection with those services where required.

Section 07

Paid Membership Terms

Michelle Vaughn Co currently offers:

• Love Notes ❤️: $4.99 monthly or $49.99 annually
• The Observation Room: $19.99 monthly or $199.99 annually

Love Notes provides personal reflections, reminders, encouragement, and included community access.

The Observation Room includes the Love Notes experience plus deeper private essays, expanded analysis, audio reflections, frameworks, workshops, live conversations, and premium community access, as described on the membership page and at checkout.

Membership provides access to content and community features. It is separate from hiring Michelle for advisory, speaking, mortgage, or other professional services.

Paid plans are recurring subscriptions billed at the monthly or annual interval selected at checkout until canceled. The price, renewal frequency, included access, and applicable checkout terms are displayed before purchase.

Membership content, programming, and community features may evolve over time. You are responsible for maintaining accurate account and payment information and for safeguarding your access credentials. Membership access is personal and may not be shared, resold, or transferred without written permission.

Section 08

Membership Cancellation and Refund Information

You may cancel a paid membership using the account or billing controls available through Beehiiv or the applicable payment provider. You may also contact [email protected] for assistance.

Cancellation prevents future renewal charges. The timing of access after cancellation is governed by the terms presented in your account, at checkout, or by the applicable payment provider.

Unless otherwise stated at checkout or required by applicable law, completed membership payments are final. Questions involving an accidental duplicate charge, technical error, unauthorized charge, or other exceptional circumstance will be reviewed individually.

Nothing in this section limits cancellation, refund, renewal-notice, cooling-off, or consumer rights that apply under law.

Section 09

Community Guidelines and Member Conduct

The member community is intended to support thoughtful conversation, learning, reflection, and connection.

Members agree to:

• Treat other members, moderators, and contributors with respect
• Avoid harassment, threats, hate speech, discrimination, bullying, or targeted abuse
• Avoid spam, deceptive promotions, impersonation, fraud, and unlawful activity
• Protect other people’s privacy and avoid sharing confidential or identifying information without permission
• Avoid copying, distributing, or publishing member-only content or another member’s contributions without permission
• Avoid presenting general discussion as individualized professional advice
• Follow applicable law and any channel-specific rules

Community contributions reflect the views of their respective authors, not necessarily Busi-neer LLC or Michelle Vaughn Co. Community information should not be treated as professional advice.

We may moderate content or restrict community access when reasonably necessary to protect members, enforce these policies, maintain the community, or comply with law. Serious or repeated violations may result in removal of content or suspension or termination of community access.

Section 10

Dweewoo Orders, Shipping, Returns, and Fulfillment

Dweewoo is a DBA of Busi-neer LLC. Physical products are sold through Square and may be produced or fulfilled by Printful or another disclosed fulfillment provider.

Square, Printful, carriers, and other providers may process order, payment, shipping, and fulfillment information under their own terms and privacy policies.

Product availability, descriptions, colors, dimensions, and images are presented as accurately as reasonably possible, but displays and made-to-order production may create minor variations.

Available shipping destinations, shipping costs, and estimated delivery timeframes are displayed during checkout or in the applicable order confirmation. Delivery estimates are not guarantees and may be affected by production, carrier, weather, customs, address, or other circumstances outside our control.

Physical products are final sale unless an item arrives defective, damaged, incorrect, or is not delivered. If there is a problem, contact [email protected] within seven days of delivery and include the order number and photographs when applicable.

Do not send an item to an address without first receiving return or replacement instructions. Nothing in this policy limits rights available under applicable law.

Section 11

Dylan Foundation Donation Disclosure

Donations associated with The Dylan Foundation are processed through Stripe, which applies its own terms and privacy practices. Donors should review the checkout information before completing a payment.

Donation questions, duplicate-charge concerns, or payment errors may be directed to [email protected] .

Section 12

Intellectual Property and Copyright

Unless otherwise stated, websites, newsletters, publications, member content, written materials, graphics, designs, downloads, classes, images, videos, audio, logos, names, programs, frameworks, and other original materials are owned by Busi-neer LLC, used under the Michelle Vaughn Co or Dweewoo names, licensed to Busi-neer LLC, or used with permission.

Content may not be copied, reproduced, republished, modified, distributed, sold, sublicensed, publicly displayed, or used to create derivative or competing materials without written permission, except where applicable law permits limited use.

Members retain ownership of original content they submit, subject to the limited permission reasonably necessary for us and our service providers to host, display, moderate, and operate the community. Members must have the right to share what they submit.

Copyright © 2026 Busi-neer LLC. All rights reserved.

Section 13

Third-Party Services and External Links

The ecosystem may link to or use third-party services, including Beehiiv, Square, Printful, Stripe, Amazon, scheduling providers, mortgage-company pages, analytics services, social networks, and other external websites or platforms.

Third parties operate independently and may have their own terms, privacy practices, accessibility practices, fees, security controls, availability, and dispute processes.

A link or integration does not guarantee or endorse every statement, product, service, or practice of the third party. We are not responsible for third-party content or operations to the extent permitted by law.

Section 14

Accessibility Statement

Michelle Vaughn Co aims to make its websites, content, products, and communications usable by as many people as reasonably possible. Accessibility is an ongoing effort, and third-party platforms or embedded services may have limitations outside our direct control.

If you encounter an accessibility barrier or need information in another reasonably available format, contact [email protected] and identify the page, content, or feature involved. We will review the request and make reasonable efforts to assist.

Section 15

Changes to These Policies

These policies may be updated to reflect changes in offerings, technology, service providers, business operations, or law. The revised version will be posted on this page with an updated date. Additional notice will be provided when required by law or an applicable agreement.

The version in effect when a transaction or interaction occurs generally applies, subject to later changes required by law and any more specific written agreement.

Section 16

Contact Information

Questions, privacy requests, accessibility requests, order concerns, membership questions, and legal-policy inquiries may be directed to: